Billing & Subscription
Plans, seats, invoices, payment methods, and cancellation.
- Understanding your plan and limitsRead your subscription, capacity, credits, add-on validity, and domain options.
- Upgrade a plan, add capacity or buy creditsChoose the correct billing option and review the current quote, quantity, term and renewal before buying.
- Use a payment method and request a renewal-method changeUnderstand checkout payment details and how to get help changing the method used for renewal.
- View invoices, credit notes and billing detailsFind a billing document, download its PDF, and update company billing details before a purchase.
- Cancel renewal or request account closure and an exportStop automatic renewal, check access dates, and arrange the data you need before account closure.
- Troubleshoot a failed or pending paymentCheck the payment outcome safely, gather a transaction reference, and resolve missing access or invoices.